Frequently Asked Questions (FAQ)
1. What payment methods do you accept?
We accept payments via credit/debit card (Visa, Mastercard, American Express) as well as payments through PayPal.
2. What are the delivery times?
Delivery times vary depending on the chosen shipping method and delivery location. You can refer to our Shipping Policy for more information.
3. Can I cancel or modify my order after it's been placed?
We process orders promptly to ensure quick shipping. Please contact us as soon as possible if you wish to cancel or modify your order, and we'll do our best to assist you.
4. Do you offer international delivery?
Yes, we offer international delivery to select countries. Please refer to our Shipping Policy for details and any additional fees that may apply.
5. What is your return and refund policy?
We accept returns for damaged, defective, or incorrect items. Please refer to our Return and Refund Policy for more information on procedures and conditions.
6. Are your products natural and organic?
We strive to offer quality products, many of which are natural and organic. Details about ingredients and certifications are typically available on the product page.
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery on our website or the carrier's website.
8. How can I reach out for any other inquiries?
For any other inquiries or additional assistance, please feel free to contact us through our contact form or at Contact@houseofvavababy.com .